Saturday, October 29, 2011

NUS MBA Business Study Trip To Korea - Wednesday Part 2

Our second company visit on Wednesday was to Johnson & Johnson Korea.




The first thing that struck us was that the reception area opened out into an employee's lounge where staff mingled happily amongst themselves.





And of course the view...




We also noticed how prominently the Johnson & Johnson Credo was displayed at various parts of the premises.



It was only after we were given a stirring and inspiring presenation by Ms Stephanie Choi, the highest ranking corporate officer in J&J Korea (and a woman to boot in a male-dominated corporate executive landscape) that we realised how serious they were about adhering not just to the letter but to the spirit of the Credo, which itself is an inspiring piece of work penned more than half a century ago and which has stood the test of time as well as the evolution and expansion of the company.



The presentation, though it was not the most flashy of all, and the presenters, though not all of them were the most articulate and flamboyant, that shined through. I think we could sense the sincerity and conviction that all of them had that they were working for a company which believed in them and in making the world a better place. Inspiring stuff.

Which actually served to whet our appetite for dinner - but it is here that I must stop for now for I have to write a short paper to be handed in soon.

Thursday, October 27, 2011

NUS MBA Business Study Trip To Korea - Wednesday Part 1

After a good sleep, I was more settled in the morning than on previous days and so was remembered to snap photographs of the hotel room. You can tell that Joel and I had settled down nicely into our temporarty abode by then....






Our visit this morning was to e-bay Korea, which was in the financial district, and a building that was owned by our very own Temasek Holdings (cool!). Clearly, this would be an interesting visit, given that Korea is one of the most wired countries in the world.





This is the conference room.




And the array of refreshments that they, like so many other host companies, had thoughtfully laid out for us....



I do not know why but it seems that a lot of the Korean companies are obsessed with having a room (conference, at the very least) with a view....






After a very interesting session where we analysed and debated the differences between the Korean and Singaporean e-markets, we were given a tour of the premises...

Oh, did you know that e-bay Korea now owns G-Market as well?



This is the ops room, where they track traffic and all sorts of other diagnostics and metrics....




Lunch was free and easy and we all headed up for one of the side streets in the area, where we found some interesting buildings...




After a lively debate, a few of us, nicknamed "the thrifties", settled on a small joint which advertised the lowest prices on their placard facing the street. It turned out to be rather impressive, which is why all of us were quite keen to snap away...



And we had fresh sliced beef to be cooked in broth over a fire...




And also tofu soup... (I don't know why all my pictures of this dish are blurred... My camera doesn't take well to orange? Or the soup reflects and/or refracts and/or diffuses the light in a way which my apparatus does not like? Or most probably it is me, luddite, that does not know how to adjust the settings.)




And all the usual extras that are found in any respectable Korean restaurant, like cold noodles....



A good first half then, which set us up nicely for the afternoon...

Monday, October 24, 2011

Food For Thought - Use of Power

A short intermission from my ramblings about my Korean escapade......
----------------------------------------------------------------------
Certainly, the MBA course has somewhat inhibited my ability to post. I mean, if I can be writing on my blog, then I could also be going through my course readings, right (which I have not been)?

All the same, I have tried as best as I could to write about the goings-on in my life. What has really been reduced to a bare minimum, however, are pieces on my thoughts about issues and opinions about life.

I think it is fitting then, that my first such piece in a long while draws inspiration from my MBA Management and Organisation class, which is taught by a fantastic lecturer, Dr David Lehman.

We were going through a session on power, its application and its uses. The whole seminar had focused on how best to angle one's self to be in a position of power and how various people in a particular case study could better have played the situation to give themselves more bargaining power.

It was all very good, I thought, discerning the motives and motivations of the various protagonists. But at the back of my head was a gnawing thought, "Maybe the people did what they did, not playing or hammering their advantage home to the full, giving the other rival some breathing space, because it was the decent thing to do. Power is all very good, but what happened to goodness and compassion?"

And just like magic, as we approached the end of the class, when he presented the last few slides, Dr Lehman brought up a concluding question - is the unbridled use of power ethical? He then showed us some treatises on the role of Princes (those in power) by some of the greatest thinkers.

The first two deal with power on a higher societal or organisational scale...

“it is much safer to be feared than loved, if one has to lack one of the two... by having them and observing them, they are harmful; and by appearing to have them, they are useful, as it is to appear merciful, faithful, humane, honest, and religious.”
Niccolo Machiavelli (“the prince”)

“[a prince] has three tasks. He must first establish the welfare of the community he rules; secondly, he must ensure that nothing undermines the well-being thus established; and thirdly, he must be at pains continually to extend this welfare.”
St. Thomas Aquinas (“on princely government”)

Notice the contrast between the two? The first by Machiavelli seems to represent a somewhat scheming use of power where the ends justify the means. St Thomas Aquinas on the other hand advocated that the Prince's primary aim is to do good for his people (which was maybe why he was regarded as a Saint). It may not seem so at first glance but history has often recognised both men to have their countries' best interests at heart.

But it was Dr Lehman's third slide that hit home the most. It was an excerpt from The Little Prince by Antoine St Exupery...

"People have forgotten this truth but you must not forget. You become responsible, for ever, for what you have tamed. You are responsible for your rose.”
The Fox (“the little prince")

My hair stood a little not only because I was rereading the words I had first seen more than a decade ago but also because of Dr Lehman's haunting question which followed that:-

Who Is Your Rose?

For that caption and its attendant question clearly addressed the exercise of power on a more personal level. It reminded me that all of us, intentionally or unwittingly, exert power in our everyday lives and that the people most affected are those closest to us, those whose lives have, because of providence or human design, become inextricably intertwined with our own such that what and how we think and say and do matters a great deal to them. These are the people most susceptible and apt to be gratified, fulfilled, overjoyed or hurt, traumatized and devastated by our actions. They are our roses and to them, we are powerful people indeed.

To me, one's rose need not be a romantic interest (though the imagery is highly suggestive) but someone closely linked to one's self - a blood relation even. But I think the message is particularly powerful with regard to people who we have "tamed". These are people who have given up a piece of their emotional independence and freedom to be under our influence or thrall, whatever that degree may be. These are the ones who have, for whatever reason, chosen to allow us to affect how happy they are, how good a certain portion of their lives feel. Much like a stray but carefree kitten that we bring into our homes, we have tamed them and they trust us to be responsible towards them.

More than anything else, the passage hit home because it encapsulated in so few words what I wanted to say so mant times whenever I tried to articulate why I sometimes did the things I did - why I persisted when everything suggested it was better to let go, why I refuse to forget the memory and significance of events long gone, why I still care about so many things and people and their well-being even though circumstances have long changed.

I am lucky and grateful for all my roses throughout my life. Some I am still close to, others have moved on, letting the wind carry them on to greener pastures and different lands.

To all of you, please believe when I say that I have loved you all and will continue doing so, for you have added colour and dazzle and wonder to my life. You have filled it with many a vibrant bouquet, filled with petals of hope and hurt, misery and joy, your thorns piercing me and protecting me in equal measure, at different points of time. I have been privileged and these are experiences which I would not trade for anything in the world.

And I hope that at the end of the day, you will feel that I have been responsible for what I have tamed. And if you can, please be nice to me too, for you can be sure that, though it may not seem so to you, or may seem to you to be for only a fleeting moment, you have in your own special way been a part of my life, the memory of which will never die, no matter what happens. In that way, your own special way, you have tamed me too - forever.

Saturday, October 22, 2011

NUS MBA Business Study Trip To Korea - Tuesday Part 2

The next stop on our field trip was LS Nikko Copper Smelting factory, which was a couple of 100 kilometres away. The people at LS Nikko very graciously arranged for a bus to send us to their factory, which was in Ulsan.

They even arranged for us to have a very sumptious lunch in a restaurant near the Posco factory. This is Aaron and I having a shoot-out.



After the satisfactory repast, it was time to catch up on some shut-eye during the coach ride. We did have opportunity to strecth our legs and see what a Korean highway pitstop looked like...

From the outside....






And the inside. I think it's very cool that they have a free internet room....





Where it was especially useful for us was in providing us with fresh supplies (hearty lunch notwithstanding)...




LS Nikko Copper Smelter
------------------------
The sky was rather overcast when we arrived at our destination, which meant it was a little chilly outside...




But that was in direct contrast to the welcome we got from the top executives of the company, who were patiently waiting for us in the compound although we were a little late. Led by an alumni of the NUS EMBA program, they then gave us a very interesting presentation on the history and aims of their factory.

We were then invited on a tour of the factory, before which we were issued with some cool, cool gear....





As was the case with the Posco Steel factory, we were not allowed to take pictures in the factory proper. That didn't deter some of my trip-mates, who got some absolutely fabulous shots, which makes me, the law-abiding tourist, somewhat regret my inclinations, which meant that I only managed to get a shot of some of the final products - in this case, copper slabs...



Trip back to Seoul was by speed train, which, if I recall correctly, travels at speeds of more than 300km. This is the station from which we departed.





And the interior of the train, inside which we had our dinner which we had taken away from a restaurant at the station...




Call me provincial but I think it was so cool (how many times have I used that word in this piece?) that the disposable utensils came with an attached toothpick...



And that was about it for the day, as we returned to our hotel looking forward to the next day....